How can we help you?

Yes. Go to My Appointments in your Patient Dashboard. Click on the appointment and select Reschedule or Cancel. Cancellations made 2+ hours before the slot are fully refunded.

Open EMR Records from your dashboard. Click Share with Doctor and generate a secure one-time link. The link is valid for 24 hours. Share it via WhatsApp or copy-paste.

Yes. All data is encrypted at rest and in transit using AES-256. We are ABDM compliant and follow NHA data privacy guidelines. Your records are only shared with your explicit consent.

Go to Profile Settings → ABHA Card. Enter your 14-digit ABHA number or scan the QR code. Verify with your registered mobile OTP. Linking takes under 2 minutes.

We accept UPI (GPay, PhonePe, Paytm), all major debit/credit cards, net banking, and EMI for plan subscriptions. All payments are processed securely via Razorpay.

Refunds for cancellations made 2+ hours before the slot are processed within 5–7 business days to your original payment method. Same-day cancellations are eligible for HelloMBBS wallet credit only.

Click Forgot Password on the login page. Enter your registered mobile number. You'll receive an OTP to reset your password. If you face issues, contact support on WhatsApp.